Remote Customer service Jobs · Customer Service

The Customer Service Representative delivers high-quality customer service to clients via phone, email, and chat. You will develop in-depth knowledge of AssureHire’s background screening software with our training program, giving you extensive product knowledge and understanding of our client base and best practices while working in an exceptional team environment.

Think Academy US is seeking a high-energy, high-potential Customer Success Specialist to set up the customer success journey. The Customer Success Specialist will assist parents and students with course information, learning progress and platform usage. Handle urgent cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved.

Redefine your career and enjoy the freedom of working from anywhere with a flexible schedule, residual income, and unlimited growth potential. A mentorship-centric culture fosters collaboration instead of competition. Learn the art of cultivating residual income streams, ensuring financial stability and growth. Explore opportunities for unlimited growth as you chart your course in a company that values your ambition.

Be a part of a team that delivers exceptional service and support for policyholders and partners. As a Customer Experience Universal Advocate, you will handle inquiries that require in-depth product knowledge and precision. This position calls for strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. You’ll interpret customer needs, provide accurate resolutions, and exercise sound judgment while managing sensitive information.

In this Customer CARE Specialist 1 role, be the voice of Nordstrom or Nordstrom Rack, fielding real-time calls from customers across the country. Troubleshoot and resolve customer service inquiries, provide product information, process orders and track packages. Must have 6+ months experience in customer service.

You will be responsible for screening new seller applications against and criteria matrix, communicating with prospective sellers about application inquiries, conducting outbound phone calls to convert qualified sellers, and providing feedback to improve the seller onboarding process.

The Customer Care Advisor is responsible for initiating the sales process, building and managing prospect lists and generating qualified leads that will be passed on to designated sales staff for follow-up, providing exceptional customer service and support, and documenting interactions with customers. They will also offer additional products and esclate issues to management when necessary.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

We are seeking a skilled Tier 2 Support Specialist to provide advanced technical support to end users and ensure smooth day-to-day IT operations; you will handle escalated support requests, perform hands-on troubleshooting, and contribute to continuous service improvement in a remote role.

Help troubleshoot problems for customer accounts and other account related issues, offering comprehensive trading and campaign information. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Demonstrate an in-depth understanding of products, functions, features and benefits. Assist with users via live chats, ensuring prompt and accurate responses. Identifying enquiries, escalating accordingly and resolving enquiries, conduct, collaboratively with relevant teams. Manage institutional Telegram chats, providing high-quality support to institutional clients.