Develop project plans and revise as needed to meet changing needs and requirements.
Complete various setup, configuration, and activation tasks.
Communicate project information, including difficult/sensitive information, to customer, team, and management.
EZLynx, a division of Applied, provides innovative solutions to improve how independent insurance agents work. They value their teammates' diverse experiences and backgrounds, welcoming challenges and taking risks to create better outcomes for customers.
Communicate clearly, empathetically, and professionally with patients and families.
Shriners Children’s respects, supports, and values each other. They are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. Shriners Children's was named as the 2025 best mid-sized employer by Forbes.
Ensures that customers quickly and easily receive a replacement vehicle.
Processes orders from insurance and roadside assistance companies via email or phone.
Creates orders and reserves requested vehicles.
SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. They offer a mobility platform that combines car rental, car sharing, ride services, and car subscription, giving customers access to a large fleet of vehicles and services.
Provides exceptional customer service and engagement via telephone.
Ensures customer satisfaction by providing quality service, identifying customer needs and assisting them with healthcare related issues/concerns.
Researches, identifies and solves problems; verify eligibility of services and places call backs as required.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
As a Technical Support Representative, you will find innovative ways to respond to varying questions, issues, and concerns.
Provide front line, first level, technical assistance for consumers supporting client specific high-speed internet services delivering an exceptional customer experience.
Resolve technical problems within a fast-paced, customer-facing environment, including troubleshooting and issue resolution assistance with client service and/or devices specific issues.
TP is a global, digital business services company. They deliver digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. They have more than 500,000 employees worldwide and aim to be a force of good in supporting their communities, clients, and the environment through inspired and passionate people speaking more than 300 languages.
Troubleshoot and resolve issues Clients and Therapists raise via Phone and Live Chat.
Assist and educate customers on the Grow Therapy platform, providing great customer service to our Clients and Therapists.
Serve as the customer's go-to resource and passionate advocate, ensuring both Clients and Therapists feel heard and supported throughout their journey with Grow Therapy.
Grow Therapy's mission is to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. They are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients.
Serve as the first point of contact for customer technical support.
Triage, diagnose, and resolve Level 1 issues.
Manage case lifecycle.
FORT Robotics ensures safe, secure, and dynamic control that surpasses legacy systems and next-generation AI capabilities. They empower customers to protect their most valuable assets—people, data, and machines—ensuring they remain safe and secure.
Acting as the first point of contact for inbound phone support and documenting clear, thorough call notes
Managing multiple email queues and responding to tickets within defined SLAs
Providing live chat support for Snapdocs products, including Remote Online Notarization (RON)
Snapdocs aims to transform the U.S. mortgage market by offering a platform that connects lenders, settlement teams, notaries, and investors, thus simplifying the closing process. They are backed by Sequoia, Y Combinator, and F-Prime.
Provide toll-free telephone and email support to Veterans during scheduled Help Desk hours.
Assist Veterans to understand the purpose of the survey and navigate survey materials.
Accurately log all contacts, dispositions, and resolutions in accordance with quality control and reporting requirements.
Artemis ARC is committed to supporting the Veterans Health Administration (VHA) by administering a national Veteran survey to inform VHA priorities and healthcare services. We provide direct and personalized telephone and email support to assist Veterans in understanding and completing the survey.
Guide clients in booking custom vacation packages.
Recommend top-rated hotels, activities, and travel enhancements.
Use supplier portals to secure bookings and manage payments.
Destination Knot helps clients plan incredible getaways. They match clients with dream destinations, book accommodations, and deliver white-glove service.