This remote position involves maintaining positive customer relationships by responding to a high volume of incoming customer inquiries via phone regarding HealthEquity’s spending account products. The role includes providing information and education about IRS regulations, spending accounts, claims processing, and reimbursement procedures, as well as serving as a customer advocate.
Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre. Motivated individuals will take up challenges and are team oriented in a fast-paced environment. The candidate will assist policy owners and agents with incoming calls pertaining to their life insurance policies/ products, like questions regarding premium, billing related, customer website access, client changes.
As a Virtual Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients' customers. You will handle a variety of inquiries and concerns via telephone, email, and chat channels in a professional and efficient manner. This is a remote job, which means you can work from the comfort of your own home.
Deliver exceptional customer service through inbound and outbound calls and assist customers with inquiries, troubleshoot any issues, and provide accurate and timely resolutions. As the first point of contact, candidates should have excellent communication skills and can make a positive first impression. Responsibilities include responding to customer inquiries, handling a high volume of calls, and updating customer information.
As a Home/Office Live Chat Support Specialist, you will provide exceptional customer service through our online live chat platform. This role requires you to handle customer inquiries, offer product recommendations, and assist with any technical issues. This is a remote position allowing you to work from home or office.
Ensuring the movement of freight by our carriers is coordinated according to our customer’s needs. Manages the customer board by calling carriers to confirm pick up and deliveries and advise dispatcher/shipper/consignee of delays. Emails/calling clients when shipments are delivered. Track and trace merchandise to provide the latest updates quickly. Entering pro number and obtaining PODs after shipments are dropped off at our terminals.
Engage with customers in real-time via live chat to provide support and assistance, resolving inquiries and issues promptly. Complex issues are escalated, and accurate records of interactions are maintained. Providing feedback on common customer issues is also a responsibility.
Looking for a dedicated professional to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Seeking individuals dedicated to delivering exceptional customer service experiences to lead and inspire teams.
Provide real-time support to customers through live chat. Responsibilities include responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction. The ideal candidate will have excellent written communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment. Experience with live chat support is a plus.
Seeking a motivated and customer-focused Call Center Agent to join our team. This role can be performed either in our office or remotely. The Call Center Agent will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues in a professional manner.